Shipping details: 
 

For specific delivery questions please contact customer service. Most orders placed before 1 pm (PST) on weekdays are shipped the same day..  Allow 3-4 extra days for Company C rugs and Waratah throws, and 1-4 weeks for Puff Chair items. All delivery transit times are approximate.  The only guaranteed delivery service is UPS Next day Air. None of the delivery services deliver on Sunday.  USPS Priority and Express mail deliver on Saturday. UPS delivers Mon-Fri. For free shipping we decide the best carrier, regardless of choice. Our preferred shippers are UPS ground for gift items, and Fed-Ex ground for furniture.  Orders over two lbs, after packaging, must have a street address to qualify for free shipping (no PO Boxes or APO).  We may ship orders two lbs and under via USPS. We use Fed-Ex Ground for most furniture shipments, and they ship out of Chicago, Illinois.  (Fed-Ex ground delivers Tuesday through Saturday.)  Furniture items take one to four weeks in production (mostly in the two weeks range). Note that expedited shipping on furniture only expedites the shipping, not the production. Free shipping applies to purchases over $75, and is valid only on ground shipments to one location within the contiguous 48 states. You can always select expedited shipping on the shipping page for an additional fee. International Destinations:  We use Global Priority and Global Express (EMS) for international shipments.  Transit times are typically 3-10 days plus customs time.  Delays in customs are extra.  Note that there might be some duty charges on cross border shipments. Exception: We reserve the right to charge shipping on returned orders because of wrong addresses, or for multiple returns of purchases. Shipping expenses can be quite high, and we strive to keep our costs low to offer you the best possible prices.