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| Home » Transit Details |
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Free and Flat Rate Shipping Details |
Most Packages 2 lbs and under
ship via: >
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First Class or Priority Mail
2 - 4 USPS days Mon - Sat |
Most Packages over 2 Lbs
ship Via: >
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UPS Ground see map below in UPS business days
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some packages weighing over 2 lbs that fit in this box SAFELY, can
ship via
Priority Mail
2 - 4 USPS days Mon - Sat |
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If in doubt about shipping times, contact customer service |
Expedited Shipping Available |
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UPS Business Days are Mon-Fri excluding UPS holidays |
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Expedited Shipping: do not count current day.
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UPS 3Day Select |
3 UPS days |
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UPS 2nd Day Air |
2 UPS days |
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UPS Next Day Air |
Arrives in One UPS day. |
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USPS Express |
Arrives in one to two USPS days
(one day for major cities) |
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Please Note:
- Order by 1 pm PST (4 pm EST) for same day shipping on most
items. Call for time critical shipments.
- USPS and UPS shipments may be delayed for various reasons, weather
related or otherwise.
- USPS Priority Mail 2-3 day typical delivery time, although delays are
possible.
For specific delivery questions please contact customer service
- Most orders placed before 1 pm (PST) on weekdays are shipped the same
day.. Allow 3-4 extra days for Jaipur Rugs, and 1-4 weeks for Puff
Chair items.
- All delivery transit times are approximate. The only guaranteed delivery
service is UPS Next day Air.
- None of the delivery services deliver on Sunday. USPS Priority and
Express mail deliver on Saturday. UPS delivers Mon-Fri.
- For free shipping we decide the best carrier. Our preferred shippers are
UPS ground for gift items, and Fed-Ex ground for furniture.
- Orders over two lbs, after packaging, must have a street address to
qualify for free shipping (no PO Boxes or APO). We may ship orders two
lbs and under via USPS.
- We use Fed-Ex Ground for most furniture shipments, and they ship out of
Chicago, Illinois. (Fed-Ex ground delivers Tuesday through Saturday. Signature
may be required.) Furniture items take one to four weeks in
production (mostly in the two to three weeks range). Note that expedited
shipping on furniture only expedites the shipping, not the production.
- Free shipping applies to purchases over $65, and is valid only on ground
shipments to one location within the contiguous 48 states.
- International Destinations:
We actively verify all international credit cards. You will need access
to your account on-line or to your card's customer service. This
verification process may delay shipping by several days. We ship international shipments via US Post. We use First Class
International (under 4 lbs), and Priority Mail International (over 4
lbs). Transit times are typically 3-14 days plus customs time. Delays in
customs are extra. Note that there might be some duty charges on cross
border shipments.
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